Lifetime Workmanship Warranty
Heritage roofing systems include a Roof Warranty. Our lifetime workmanship warranty provides the assurance that Heritage will install your roof correctly, and stand behind your roofing system for life.
We were the first in our industry to make this roof warranty commitment. We have since been blessed with thousands of satisfied customers who confirm this is a promise we keep!
"Our brand is people."- Jake Brydon, President of Heritage Construction Co.
To maintain our highest level of standards, all roofing products are installed according to manufacturer specifications. Our Lifetime Workmanship Warranty is in effect upon payment in full of contract. Any unpaid funds as detailed in the client contract payment terms will result in the roof warranty being null and void. Heritage Construction Company, LLC warrants to the homeowner that the roof installation will be free of defects in workmanship. Should a failure occur due to a workmanship defect that results in a leakage or shingle loss, Heritage Construction Company, LLC will repair such problems by supplying labor for the life of your shingle as determined by manufacturer standards or as long as you own your home, whichever comes first.
Lifetime Workmanship Warranty Coverage
Heritage Construction Co., LLC takes great pride in our workmanship and guarantee that each roof is installed correctly and in accordance with industry and manufacturer specifications. Simply put, if Heritage installed it incorrectly, we will warrant the repairs.
What's Not Covered
It is important to understand that Heritage Construction Company, LLC is not responsible for builder shortfalls (insufficient flashing, nails used for drywall, etc.), regular maintenance failures (nail sealant, etc.) and Force Majeure Events (Hurricanes, Earthquakes, etc.). Like everything else, each component of your roof needs to be regularly inspected and properly maintained, in order to ensure optimal performance.
Items not covered by workmanship warranty:
- Normal wear and tear
- Interior Nail Pops (Builder is supposed to use drywall screws, not nails)
- Deteriorated Nail Sealant (Caulk)
- Chimney Leaks (If no Cricket is present & elected not to have one installed)
- Damage Related to Force Majeure Events (Named Storms, Acts of God)
- Damage Caused by 3rd Party (Any damage caused by someone other than a Heritage Representative)
- All Structural Components of Roof (Below Decking)
- Anything not associated with Roof (Rotten Fascia, Siding, Chimney Siding/Mortar, etc.)
- In addition, any fungus, bacteria, infestation, UV degradation, rust or corrosion resulting in metal or wood decay is not be covered.
Heritage Workmanship Warranty Registration
*There is a $250 Service fee for any warranty repair requests, warranty repair requests will be made directly on our website under the Warranty repair request tab. If the repairs exceed $250, and this is not a warranty issue, the balance will be owed by you prior to any additional work being completed. If the technician determines that the issue falls under our warranty guidelines(listed above), then the $250 charge will be refunded to you within 5 business days.